*All used kites sales are considered final. We do our best to accurately describe the condition of each item. If you have further questions, please feel free to give us a call at 321.252.5483. If you decide you do not wish to keep the kite upon receiving it, it must be shipped back (at your cost) within 2 business days of receiving it. We will then issue a refund (minus our shipping cost) once we receive and inspect the kite. We will not accept returns once the item has been used on your end. Enjoy!